Panama Relocation Tours (Next Door LLC) Refund Policy
Refunds: Full refunds will only be issued if you cancel 30 days prior to the tour. No other refunds will be issued after 30 days. Just like cruise ships, we have limited spots and will not be able to issue a refund. All hotel rooms and most meals are booked and paid for prior to the tour. We can’t get a refund if there is a cancellation, so we will not be able to give you one. Pick your dates wisely.
Cancellations: We realize that things happen and you may need to cancel your tour. You can move your deposit to a different tour if you let us know 30 days in advance or we can issue a refund. Once it is 30 days prior to your tour, no refunds will be issued. If you cancel two times then want to sign up again, you will be required to pay the FULL FARE in advance and you will not get a refund if you cancel again regardless of how far out you give us notice. We spend hundreds of hours planning each tour. When there is a cancellation, it adds extra time and effort for our team.
Flights Cancelled Before Tour: If your flight is cancelled for any reason and you are not able to come on a Panama Relocation Tour, we will be glad to move you to a different tour date within 12 months, where space is available. We do not issue tour refunds for cancelled flights.
In-Country Flights: If your in-country flight is cancelled, the airline will offer to put you on the next flight for free. Panama Relocation Tours will not issue you a refund or reimburse you if you chose to take a different flight or different airline. The airlines do not issue refunds if a fight is cancelled.